A local delivery fee of $5.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to deliver your order at the time of day you request. However, we cannot guarantee delivery at the specified time.

Delivery of orders to rural route addresses and cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop direct. We are unable to accept international orders over the Internet.

Substitutions

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.